FAQs
Mission statement
With millions of bottles sold, Focus Factor has been providing high quality brain health formulas in North America for over 20 years.
About Focus Factor
Here at Focus Factor, we are dedicated to providing our customers with high quality products. Focus Factor Original, Brain & Vision and Extra Strength are comprehensive multivitamin formulas with key neuronutrients to help keep you performing at your best.
Products
Original
Focus Factor Original features a comprehensive vitamin blend and key nutrients Iodine and Zinc to help contribute to normal cognitive function, acting as a powerful 2-in-1 formula. Learn More.
Extra Strength
Focus Factor Extra Strength is an advanced formulation featuring 100% NRV or more of over 16 vitamins and minerals. This formula also includes key nutrients Iodine and Zinc to help contribute to normal cognitive function, as well as caffeine, L-theanine, and creatine monohydrate. Learn More.
Brain & Vision
Focus Factor Brain & Vision builds on our original formula and features Vitamin A for healthy vision maintenance. This powerful 3-in-1 formula features key nutrients Iodine and Zinc to help contribute to normal cognitive function while serving as a comprehensive multivitamin. Learn More.
General
Can these formulas be taken as multi-vitamins?
Our Original, Extra Strength, and Brain & Vision formulas can all be taken as a daily multivitamin.
Is Focus Factor gluten-free, daily-free, kosher, vegan etc?
To determine if a formula is right for your needs, please check out the product pages for full ingredient listings.
What’s the dose?
For all the info on the recommended Focus Factor dosage for each formula, please refer to the product pages.
What age can my child start taking Focus Factor?
Our Focus Factor Original, Extra Strength, Brain & Vision, products are designed for adults ages 18 and over.
Can I take Focus Factor while pregnant or breastfeeding?
If you are pregnant, breastfeeding or considering becoming pregnant, do not use without consulting a health professional. Please review each product page for a full list of ingredients in each formula.
Shipping, Orders & Payment
How long will it take to get my order?
| Country | Duration | Cost |
|---|---|---|
| United Kingdom | 5–7 working days | £6.95 GBP |
Delivery times are approx. and depend on the postal service.
How do I track my order?
As soon as your parcel is shipped, we will email you with a tracking number. Just give it a day or so for the tracking number to be activated.
What's the subscribe & save option?
We offer a discounted subscription option on all our formulas so you can get your favourite formula delivered right to your door every month. Just select “Subscribe & Save 10%” on the product page and add to cart.
What payment options are accepted?
We accept Visa, MasterCard, AMEX, PayPal, Shop Pay, Google Pay and Apple Pay
Focus Factor App
What is the "Brain Hub"?
The Brain Hub is Focus Factor’s new app! With 20+ brain training games, 100+ guided meditation sessions and short form audio books, we wanted to make taking care of your brain health a daily occurance.
How do I sign up?
To get started you’ll need to download the app first - you can search for us directly on the app store or google play or you can download here.
Is it Free?
Our Brain Hub app is FREE to download. We offer a 7 Day Free Trial so you can try it for yourself, and we offer Monthly, Yearly and Lifetime plans. You can cancel anytime.
What’s the training like, and what kind of results can I expect?
We believe that brain is multi-faceted and complex and caring for it requires a detailed approach. With this in mind, each item of content has been specifically designed to serve a purpose and treat your brain.
Brain Training Games
We have 20+ brain games that fall into the following categories: Focus, Memory, Problem Solving, Language, and Math.
Meditations
100+ guided meditation sessions that have been custom created by mindfulness experts, and are suitable for beginners as well as those who have practiced meditation before. Topics include Calming Anxiety, Good Sleep, and Relaxation Of The Mind.
Audio Books
The app includes a number of short form audio books on interesting subjects, with topics ranging from motivational to sleep science to psychology-based to biographies from respected visionaries.
Train Daily to improve your scores!
How do I cancel my subscription?
iOS
To manage your subscriptions on Apple devices and turn off auto-renewal, head to your Apple Device Account Settings after the purchase has been made, and following these steps:
1. Go to Settings > iTunes & AppStore
2. Tap on your Apple ID at the top of the screen and select view Apple ID
3. Tap on the Subscriptions and elect the one you want to manage
4. Use the provided options to manage your subscriptions. Any unused portion of a free trial period, will be forfeited if you purchase a subscription to that publication.
Android
You can manage your subscriptions on Android devices and turn off auto-renewal by going to your Google Play Store after the purchase and following these steps:
1. On your Android phone, open the Google Play Store
2. Check if you’re signed in to the correct Google Account
3. Tap Menu Subscriptions
4. Select the subscription you want to cancel
5. Tap Cancel subscription
6. Follow the instructions
